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How many complaints have been filed against my bank?

The Office of the Comptroller of the Currency (OCC) Customer Assistance Group does not provide consumer complaint information to the public. You may request federal agency information or records, such as consumer complaint information, through the OCC's FOIA Portal.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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