I want to know what kind of supervisory action was taken against the bank as a result of my complaint.
Public enforcement actions are published on the Office of the Comptroller of the Currency's (OCC) Enforcement Actions web page. Other supervisory information, including any supervisory action related to your complaint, is generally required to remain confidential.
Last Reviewed: October 2020
Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.