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Get Answers to Your Banking Questions

How many complaints have been filed against banks supervised by the Office of the Comptroller of the Currency (OCC)?

You can see a summary of complaints, including the number of complaints, filed with the OCC’s Customer Assistance Group (CAG) against OCC-supervised banks on the Consumer Complaints Data page.

You should file a Freedom of Information Act (FOIA) request through the OCC's FOIA Portal if you want complaint information on a specific national bank or federal savings association.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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