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How do I file a complaint with my bank's regulator?

You can visit the File a Complaint page on this website to first confirm that your bank is one that the Office of the Comptroller (OCC), regulates. If we do, then you can use the complaint form to submit your complaint.

Before filing a complaint, you may be able to review the frequently asked questions on this site.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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