Skip to main content
U.S. flag

An official website of the United States government

Customer Assistance: 1-800-613-6743

Get Answers to Your Banking Questions

How do I stop a bank from sending me solicitations?

If the solicitations are coming from a specific bank, call or write to the bank, requesting that it stop sending the solicitations.

More detailed information is available at the Consumer Financial Protection Bureau website.

You can also find FAQs about Credit Card Preapprovals & Solicitations on this website.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

Still need help?

Contact Us