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I closed my checking account, but the bank continued to accept the recurring charges from my insurance company. Why doesn't the bank reject these charges?

It is your responsibility to cancel all recurring charges with third parties before closing the bank account you authorized for payment.

Generally, a recurring charge is based on an agreement between you, as the account holder, and the merchant. Because the bank was not a party to that agreement, the bank cannot cancel it for you. You need to instruct the merchant to stop debiting your account before you close the account.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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