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Someone stole my identification, then used it to withdraw funds from my deposit account. The bank closed my account. Can it do that?

Yes. A bank can close an account, as explained in your account agreement, for reasons such as fraudulent account activity. In cases of identity fraud, a bank may close the account to prevent more fraudulent withdrawals.

Review your account agreement for policies specific to your bank and your account and contact the bank directly for more information.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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