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I received correspondence or a solicitation from a company (non-banking company not affiliated with a national bank or federal savings association). How can I tell if this company is legitimate?

We suggest that you contact your state's attorney general or financial services regulator, the Federal Trade Commission (FTC) at (877) 382-4357, or the Consumer Financial Protection Bureau (CFPB) at (855) 411-2372.

The Office of the Comptroller of the currency (OCC) regulates national banks and federal savings associations. The OCC does not have information on non-banking companies that are not affiliated with a bank that the OCC regulates.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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