Skip to main content
U.S. flag

An official website of the United States government

Customer Assistance: 1-800-613-6743

Get Answers to Your Banking Questions

The bank has shut its doors and has not been taken over by another bank or regulatory agency. Who can I contact?

Questions about closed banks and asset sales should be directed to the Federal Deposit Insurance Corporation (FDIC) website or by calling (888) 206-4662.

Some banks and their branches are closed due to the coronavirus pandemic. Visit the COVID-19 FAQs for more information.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

Still need help?

Contact Us