Skip to main content
U.S. flag

An official website of the United States government

Customer Assistance: 1-800-613-6743

Get Answers to Your Banking Questions

The bank closed my checking account and did not notify me. Is this legal?

Yes. Generally, banks may close accounts, for any reason and without notice. Some reasons could include inactivity or low usage.

Review your deposit account agreement for policies specific to your bank and your account.

If you believe your account was wrongfully closed, you can file a written complaint with the Office of the Comptroller's (OCC) Customer Assistance Group.

Last Reviewed: October 2020

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

Still need help?

Contact Us