Answers about how to obtain OCC records
How can I find information on a national bank or federal savings association?
You can obtain information about your bank directly from the bank or its Web site. Bank records that are available to the public from the OCC include corporate filings such as merger applications, charter documents, articles of association, enforcement actions, securities filings or operating subsidiary notifications. To obtain these records, you should file a Freedom of Information Act request through the OCC’s FOIA Portal. The portal also contains information concerning all applicable fees for FOIA requests.
The OCC does not maintain bank customer records such as loan papers, account statements, promissory notes or signature cards. You must contact the bank directly for these records.