When I got home, I discovered that I had received a counterfeit bill from the bank. When I tried to return it, the bank would not reimburse me. What can I do?
Unfortunately, once a customer leaves the bank premises, it becomes a factual dispute. The customer can claim the bank gave out the counterfeit bill; the bank can claim that the customer, after leaving the premises, obtained the counterfeit bill elsewhere.
The United States Secret Service has exclusive jurisdiction for investigations involving the counterfeiting of U.S. obligations and securities. For more information, visit the Secret Service Counterfeit Division page.