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Office of the Comptroller of the Currency
Home  >  Get Answers  >  Consumer Loans  >  Refunds
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Answers about Consumer Loan Refunds

Select from the following questions about refunds from credit cards, home equity, or other consumer loans.

  • How long does the bank have to refund a credit balance on my credit card / personal line of credit / home equity line of credit account?
  • How can I get a refund of overpayment on my credit card / personal line of credit / home equity line of credit account?
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Customer Assistance Group
Phone: (800) 613-6743
TDD Number: (713) 658-0340
TTY: (800) 877-8339 (via a relay service)
 


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  • Home
  • About Us
  • En Español
  • Dictionary
  • Get Answers
  • Who Regulates My Bank?
  • File a Complaint
  • Consumer News
  • Additional Information