Answers about Filing a Complaint
Federal Trade Commission (FTC) Complaint Information
The Fair Credit Reporting Act covers complaints involving information in a credit report. First, contact the credit bureau that originally provided the information to the bank and ask for a copy of your credit report. Try to resolve the dispute with the credit bureau.
If unsuccessful, contact the FTC, which handles complaints about credit reports and credit bureaus.
Consumer Response Center - 240
600 Pennsylvania Ave., NW
Washington, DC 20580