Office of the Comptroller of the Currency - U.S. Department of Treasury
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Office of the Comptroller of the Currency
Home  >  Get Answers  >  Other Topics  >  Banks: Currency
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Answers about Currency

Select from the following questions about counterfeit bills, converting currency, mutilated bills, and depositing coins.

  • When I got home, I discovered that I had received a counterfeit bill from the bank. When I tried to return it, the bank would not reimburse me. What can I do?
  • How can I redeem mutilated (damaged) currency?
  • How do I convert/exchange foreign currency/money?
  • The bank will not accept my unrolled coins for exchange of currency. Is this legal?
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Phone: 800-613-6743
TDD Number: 713-658-0340
TTY: (800) 877-8339 (via a relay service)


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