Answers about Consumer Loans

My loan was charged-off. So why is the bank still requiring payment?

A national bank must charge off any loan that has been delinquent for a period of time or deemed uncollectible. This is simply an accounting procedure; it does not affect your obligation to the bank. Unless the bank forgave or cancelled the debt, you are still obligated to repay the loan.

You should refer to your Account Agreement or contract.

Once a loan has been charged-off, the bank may attempt to collect the debt itself, or it can sell the account to a collection agency.