Select from the following questions about wire transfers, wire transfer fees, and wire transfer errors.
Federal banking laws and regulations do not establish either of the following:
These decisions are made by the bank and, in some instances, are prescribed by State law.
National banks are required to disclose any fees when the deposit account is established. Therefore, you may want to review your account agreement with the bank as well as any current fee schedule.
If you feel that your bank imposes exorbitant wire transfer fees, shop around—and purchase your financial services accordingly.
Notify the bank so that it can investigate your claim. If you first contact the bank by phone, be sure to follow up in writing.
Contact the party that wired the funds to you. Ask them to notify their bank.