Consumer Advisories Regarding National Banks
OCC Consumer Advisories about national banks address financial topics of concern to consumers (e.g., Credit Cards, Checking accounts, Mortgages, Gift Cards and Identity Theft) and are released periodically.
The Office of the Comptroller of the Currency (OCC) offers a Consumer Advisories e-mail list for anyone who wants to stay up to date with the major OCC activities of interest to national bank customers. Learn how to sign up for the list.
2007
PSA 11/21/2007
A Wrap Up on Gift Cards
30-second Radio Spot #1 (MP3) | 30-second Radio Spot #2 (MP3)
30-second Radio Script #1 (PDF) | 30-second Radio Script #2 (PDF) | Feature (PDF)
News 11/21/2007
OCC Reminds Consumers to Read Gift Cards' Fine Print
Release 2007-127
PSA 11/14/2007
Don't Be Burned By Debt Elimination Scams
30-second Radio Spot #1 (MP3) | 30-second Radio Spot #2 (MP3)
30-second Radio Script #1 (PDF) | 30-second Radio Script #2 (PDF) | Feature (PDF)
Alert 09/07/2007
Debt Elimination Fraud: Fraudulent Schemes to Eliminate Mortgage, Credit Card, or Small Business Debt
Alert 2007-55
PSA 07/24/2007
HelpWithMyBank.gov: Good News For People With Banking Questions
30-second Radio Spot (MP3) | Script (PDF)
HelpWithMyBank.gov: Help Available Online
30-second Radio Spot (MP3) | Script (PDF)
News 03/29/2007
Consumer Alert - Solicitations Regarding Certain Mortgage Programs
Release 2007-29
PSA 05/19/2007
Foreclosure Prevention: Help Save Your Home
30-second Radio Spot (MP3) | Script
Preventing Foreclosures
30-second Radio Spot | Script (PDF)
News 01/16/2007
OCC Offers Tips to Help Consumers Avoid Cashier's Check Fraud
Release 2007-3 | Consumer Advisory
2006
PSA 12/1/2006
What You Need To Know About Gift Cards
Feature (PDF) | 30-second Radio Spot (MP3) | Script (PDF)
In Spanish: Feature (PDF) | Script PDF
News 11/28/2006
OCC Reminds Consumers of Holiday Tips on Gift Cards Information
Release 2006-127 | Consumer Advisory
2005
News 8/2/2005
OCC Offers Facts For Consumers About Their Rights When Using Checks
Release 2005-75 | Consumer Advisory [PDF]
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